Delivery and Returns Information for Non-trade customers
Delivery Terms and service
For our standard service your order will be shipped within 3-5 working days of order placement.
Your order will be shipped UPS standard service. Communication regarding your order, or tracking details, will be sent through to you via the email address supplied at the time of placing your order.
We are closed on the weekends and bank holidays, but don't fret! You can order via our website 24/7.
Any orders placed over the weekend/bank holiday will be processed the next working day and shipped that same day.
The delivery fee for orders below £25 is £3.50.
For orders totalling above £25 the delivery is free of charge.
We can currently only deliver to mainland UK addresses.
Unfortunately this means we cannot deliver to the following locations:
- UK Offshore (Isle of Wight, Isle of Man and Isle of Scilly)
- The Highlands and Islands of Scotland
- Northern Ireland
- The Channel Islands (Jersey and Guernsey)
- Any export countries
We are working hard to expand this offering, so please sit tight and look out for any updates on our website if/when this changes. We apologise for any inconvenience this causes.