Help
Rainbow Designs.co.uk has been designed to be easy to use but if you have any problems this page
may be able to help. If not, you can email us with your queries
or use our Feedback Form.
Navigation
You can navigate around the site in three ways. You can use the character
icons at the top to just view products featuring that character. You can also use the search box to the left to
search by category, character or keyword, or any combination of these (eg. 'Nursery Gifts', 'Miffy' and 'pastel').
Alternatively, click here to view the entire product range in alphabetical order. When
viewing products you can click on the small product photo to open a larger image.
Accounts
Online ordering is only available to trade customers. If you are an
existing customer of Rainbow Designs you should have received your account number and password in the post. If
you haven't received them please email us at webadmin@rainbowdesigns.co.uk or
phone us on +44
(0)1329 227300. If
you would like to register a new account, click here for the application form, or contact
a member of our Sales Team.
You can log in to your account either using the 'Log In' box on the left
or by the 'Account' button in the top right. Once logged in you can view and change your delivery and contact details,
view previous orders and change your password. You will also then be able to view prices for all products and add
items to the shopping basket. When you are ready to complete your order click on the 'Checkout' button in the top
right.
Other Queries
If you are using Internet Explorer 4 and receive error messages please
upgrade your browser to IE5 or later. If you have any other questions or issues please email webadmin@rainbowdesigns.co.uk. |
